Arquivo de janeiro 2012
ANÁLISE DO CONHECIMENTO COM O USO DAS REDES SOCIAIS
Tatiana Barbosa de Azevedo, MSc.
Professora do CEFET-MG
Martius Vicente Rodriguez Y Rodriguez, DSc.
Professor do Curso de Mestrado em Sistemas de Gestão – LATEC/UFF
We are experiencing the knowledge age. The intellectual capital of organizations in various sectors, has never been so valued. Possession of knowledge is directly linked to the success of organizations. In this scenario, there are the social networks, where individuals and related organizations, are focused on the enhancement of knowledge. These networks serve as a tool for acquisition, exchange and dissemination of knowledge among their members, in the search to improve performance and efficiency. In this context, the understanding of informal relationships in inter-and intraorganizational settings, becomes a field of study that is gaining importance. This understanding is made possible through the use of tools of social network analysis. Through these tools, you can map the relationships between individuals, institutions and organizations. In view of this, this article aims to describe the main concepts related to knowledge creation in the informal relationships, through social network analysis.
Keywords: Knowledge Management, Social Networks, Social Network Analysis.